SIMOS Insourcing Solutions is committed to helping manufacturers and distribution centers control their labor costs in Hebron, KY. Specializing in streamlining the way organizations work with contingent labor and high touch environments, we work diligently to ensure our clients stay competitive while meeting or exceeding their quality standards.
The Performance Supervisor is responsible for the supervision of a large team of DC Supervisors in the Inbound, Warehouse, Outbound and Office Operations. The Performance Supervisor works with the General Manager to develop strategies and objectives to maximize productivity and leverage expenses for the distribution center. They must also be capable of working with Associates, Department Supervisors, General Manager, Merchandising, Supply Chain and Operations functions for customer.
NATURE AND SCOPE
Position reports to the DC General Manager Accountable for the management of a department or functional group through subordinate supervisors/managers and for all personnel issues - including selection, termination, performance appraisal and professional development of subordinates.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
30% Assists General Managers with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; leading associates to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require. 25% Provides recommendations to General Managers with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. 15% Leads to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processes in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers. 15% Coaches, trains, and develops management team informally and through formal training programs, providing both informal (e.g., on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. 15% ensure a culture of safety throughout the organization by following SIMOS safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis.
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Read and write the English language: Must be able to read and understand instructions and identifying information written in the English language and complete required paperwork in the English language.
Product Handling: Handle and process product in a safe and correct manner. Tell management about unsafe working conditions, damaged products, or improper procedures in the facility. Use product handling equipment and/or tools in a safe and correct manner. Maintain a clean work environment to ensure safety compliance.
Judgment: Make Effective Choices – Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and involves others as needed. Recognizes what might be a problem and informs those who can correct it.
Customer Centered: Serve the Customer – Show care and concern when serving our associates and customers. Ask questions in order to understand and meet associate and customer needs. Use policies and information in order to exceed associate and customer expectations. Find and use the right resources (people, products, tools) at the right time in order to resolve associate and customer requests.
Execution and Results: Get Results – Ensure work is done correctly. Work on top priorities first. Make consistent effort to get results. Meet required deadlines. Take action in order to solve problems so work can be completed in a timely manner.
Planning and Improvement: Plan for and Improve Work – Accept responsibility and meet expectations for own work. Identify steps needed in order to carry out work as required.
Influence and Communicate: Share information – Listen to others and ask questions to learn about what is needed. Communicate the right information to associates and leaders when they need it. Communicate in a respectful and professional manner.
Ethics and Compliance: Perform to Ethical Standards – Follows company policies and procedures. Show integrity and ethical behavior in all work situations. Report all ethical and compliance issues promptly.
Adaptability: Adapt – Adapt to changing work demands. Stay focused on own work when faced with change or difficulties. Stay open to and learns from assignments and feedback.