Account Manager, Walmart
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.
As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.
We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.
As the nation's largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson's focus on providing customers with the industry's highest product availability, intelligent ordering capabilities and unmatched service accuracy.
Join our team of leaders to begin a rewarding career.
This position requires the selected candidate to office at or near Walmart's corporate offices located in Bentonville, Arkansas and reside in the immediate area.
Role will report directly to McKesson's Lead Account Manager which offices in Las Colinas, Texas.
McKesson's on-site contact to support all Walmart related businesses.
Account objectives are reviewed by Vice President of RNA Sales, Vice President of Support Solutions and Senior Management in collaboration with Walmart to determine success of operating plan.
Involved in developing, modifying and executing both Walmart and McKesson policies which affect immediate operations.
Interacts with McKesson's Sales Team, Senior Management and executive level personnel on matters concerning many functional areas (Analytics, Operations, Purchasing, Accounting, Finance, Rebates, Regulatory, etc.).
Collaboratively manage ongoing relations of the market with operations, sales, credit, finance and other field or corporate organizations in order to optimize business results and customer satisfaction.
Requires the ability to change the thinking of, or gain acceptance of, others in sensitive and confidential situations.
Responsible for representing the McKesson by consistently demonstrating McKesson's ICARE and ILEAD shared principles.
Provide "best in class" service, support and value for all Walmart office and store associates.
Accountable for understanding the McKesson-Walmart Supply Agreement commitments and for flawless execution of the agreement and on-boarding of new Walmart opportunities.
Provide support on all day-to-day issues, store returns support and McKesson Connect in collaboration with McKesson's Lead Account Manager for Walmart.
Participate in sales team presentations to further enhance business growth opportunities, enhance selling skills and gain knowledge of customer.
Work directly with Walmart replenishment team on replenished items.
Review purchase trends to adjust forecast as applicable.
Perform allocation analysis on inventory and review out of stock issues to report to Walmart.
Create inventory reporting of large quantity on-hand items for Walmart pharmacies.
Business Analyst and Reporting
Adhoc and routine weekly reports with analytics
Purchase and EDI transaction reporting
Sub table override recaps to assess formulary
Weekly McKesson distribution center non-stock and non-contract item reporting
Returns credit assessment reporting
Rebate and bill-back support data from other suppliers
Customer Care call center data reporting
5+ years sales administration experience and demonstrated leadership skills
- Working knowledge of McKesson or pharmaceutical industry required.
- Four-year degree in related field or equivalent experience.
- 5+ years sales administration or support experience and demonstrated leadership skills
- Thorough knowledge of sales programs and functions, policies, practices and systems, and demonstrates leadership skills
- 5+ years experience in management, sales, support, operations or administration.
- Strong interpersonal, oral and written communication, project management, analytic skills and business acumen.
- Proficient personal computer skills, including Microsoft Excel, Word, PowerPoint, Outlook and general SAP skills.
Knowledge, Skills, Competencies
Decision and Resolution Management
4-year degree in related field or equivalent experience
Office location in Bentonville, Arkansas area
Occasional Overnight Travel
Benefits & Company Statement McKesson believes superior performance individual and team that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can't do it without you. Every single McKesson employee contributes to our missionwhatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our companyand of healthcare. At McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that's vital to us all.
McKesson is an equal opportunity and affirmative action employer minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.