Customer Service Representative

Ref ID: 04430-0010468909

Classification: Customer Service

Compensation: $13.78 to $15.95 per hour

Customer Service Representative Opportunities! Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Financial Services industry? Then you may be the candidate who OfficeTeam is looking for. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Tukwila, Washington Customer Service Representative position you're looking for, if you're available for a long term temporary engagement. Key responsibilities - Organize and route incoming telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers - Manage the fielding and sending of important written business correspondence - Contribute accurate, friendly customer service in a timely fashion
- Demonstrated ability to interact effectively with internal and external partners and clients/customers - Demonstrated experience performing extensive research to resolve complex customer inquiries - Ability to navigate multiple computer systems and applications - Strong problem-solving skills - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Strong customer service and office administrative skills - Strong proficiency in Excel and other Microsoft Program skills required - Solid understanding of call centers - Knowledge of customer information files - Deep understanding of customer service - A consistently positive approach to your work that is rooted in a businesslike professionalism - Excellent verbal, written, and social skills - 2+ years' experience with performing in a goal-driven customer-focused environment preferred If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.981.6731 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Published 12 hours ago
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