After several years working for a big company and realize the frustrations customers had are the same as mine. Schedules, wrong parts over & over, the job was done incorrectly the first time, poor customer service for the most part, etc. So I start thinking "How I can fix this?" "How I can control all these areas?" "How I build customer trust?", while I'm asking myself all these questions I realize every job I do is a happy customer with no issues whatsoever. In that moment I decided to found Quality Master Auto Glass. I knew it will be a hard journey but I was ready to take responsibility and start making customers happy the same exact way I was working for others, but with one and only one goal, eliminate all those issues I address before.
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Universal City, TX
Categories: Glass Products & Services