Manager Retail Operations

Enhance the property value by managing the maintenance department at the property,

The Maintenance Supervisor has a good understanding of the maintenance department,

operating systems of the property, construction practices, preventive maintenance and

safety practices.


Area of Responsibility


Management and Operations

  • Coordinate the operational aspects of the property in a manner which protects, maintains and improves the value of the owners asset.
  • Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulation and pass the compliance portion of the operations audit.
  • Implement preventive, ongoing and anticipated maintenance/repair programs.
  • Select contracted services by developing scopes of work, requesting bids, monitor performance per scopes of work and contractual agreements.
  • Manage multiple employees through effective communication, supervision, training and scheduling to ensure tasks are completed on time and within budget.
  • Develop multi-year capital project plans and manage the process to complete the capital projects.
  • Manage tenant construction by working with tenant coordinators, contractors and tenants.
  • Compliance with local codes and regulations.
  • Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.
  • Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.
  • Purchase building and maintenance supplies, machinery and equipment.
  • Knowledge of computer programs (Excel, Word, Power Point).

Employee motivation and development

  • To manage the activities of all employees engaged in operating and maintaining the property.
  • Accurate budget preparation with emphasis on minimizing expenses by efficient use of manpower and materials.

Financial performance

  • Develop and  manage the operation expenses at budgeted levels
  • Manage capital projects in a timely, cost effective manner at budgeted levels

Assist the general manager with forecasting operational and capital expenses


Education/training

  • Associate's degree, or some vocational/technical training required

Years of relevant experience

  • Two to three (2-3) years in the property management industry.
  • Knowledge of building systems, HVAC, plumbing, electrical.
  • Must have the ability to communicate effectively, supervise, train, and direct three or more employees.

Skills and knowledge

  • Some knowledge of computers and peripherals

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Published 3 days ago
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