GENERAL MANAGER (IPPUDO) - Santa Monica, CA

Summary of Job Scope and Expectations:

The General Manager position is responsible for the successful operations of a restaurant, with accountability for:

•          Managing and directing the work of restaurant associates
•          Achieving restaurant financial targets
•          Recruiting and hiring restaurant associates
•          Training, coaching, developing, and disciplining restaurant associates
•         Providing for the safety and security of guests and associates
•         Responding to guests and associate complaints and consulting with other company resources as necessary
•          Ensuring the delivery of exceptional guest experiences
•         Promoting brand awareness
•          Models continuous learning of serving skills and product knowledge for the floor staff
•          Recommends operational policies to Company’s management to improve operations

The General Manager understands and supports the overall mission and culture of the Company.

 

Essential functions:

The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required.

Knowledge, Skills, and Abilities:

•         Contribute towards building and sustaining the Ippudo Mission, Culture, and Style
•          Thorough knowledge of all operations policies, procedures and practices
•         Thorough knowledge of recipes including cooking processes and procedures  
•          Thorough knowledge of FOH and HOH responsibilities
•          Knowledge of trends affecting the food service industry and the competitive market
•         Knowledge of labor law and Ippudo workplace policies and procedures
•          Complete understanding of financial measures and performance
•          Strong leadership and team building skills
•          Strong financial management skills
•          Strong communication (oral and written), listening, training, and assessment skills
•          Ability to teach food and work safety to restaurant associates and take inventory correctly
•         Ability to influence others, resolve complex problems, and facilitate processes
•          Ability to embrace change and continuous learning

Education and Experience:

•          High School Diploma or GED required. Associates or Bachelor’s degree preferred
•         Minimum two years of restaurant operations experience required
•         Full-service restaurant experience preferred
•         Management experience preferred
•         Must be able to work flexible schedule, including nights, weekends, and holidays
•          Must have reliable transportation
•          Must be at least 21 years old

Food Safety:

•         Must be Serve Safe certified

Restaurant Conditions: 

•         Kitchen areas often hot with steam and food vapors
•         Hot kitchens with high noise levels
•         Limited work space depending on location

Physical Requirements: 

•          Remains standing for long periods of time
•          Reaches across counter tops
•          Occasionally reaches high storage shelving with the use of step ladder
•         Performs repetitive tasks
•         Cross training includes use of restaurant equipment
•         Works efficiently in a fast-paced environment with hot and cold foods
• •Â Â Â Â Â Â Â Â  Able to lift up to 50 lbs.