Express Lane Service Advisor
Fletcher Chrysler Products is looking for an Express Service Advisor to join their team!!
- Ensure that customers receive prompt, courteous, and effective service
- Drive the sale of technicians' time to meet departments sales forecast
- Prioritize required services, and be prepared to provide options upon request.
- Keep customer informed on completion times, service expenses, and possible changes.
- Ensure customer has a positive dealership experience
Know the product well enough to answer characteristic and operational questions regarding customer’s vehicle
As a Customer Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a customer service advisor:
- Experience in a Express Lane Advisor role strongly preferred
- Customer facing experience,
- Must have computer proficiency
- Valid driver's license
This is an EXPRESS Service Advisor | Customer Service | Greeter position; please DO NOT APPLY if you are seeking a Service Advisor role.