Chemlawn technician was most pleasant and knowledgeable. He rang my doorbell, explained what service he was going to do, answered my questions, asked what else he might do, and then performed the lawn treatment.
A lot of resources, good products, qualified people. Main concern is feedback response and communication processes. Technicians are not allowed to interact with customers about problems and issues and scheduling follow up actions.
That the service was performed per the contract; however there were some verbal things told to us that did not occur. Of course, the verbal items did not occur and that just reinforces the fact that anything stated must be put in writing in the contract if you want them done.
Tech understood my wants and needs. What I'd like to have by summer - grubs gone, problem grass and weeds gone. He took the time to walk with and knows my boundaries. I'm the only one in Black Oaks Community with Tru-Green and looking forward to being the envy of my neighbors. Thank you, Tru-Green!
I have been a Trugreen customer for so many years, I can't remember (10-12 years). My neighbors frequently comment how green and weed free my yard always appears. The service men are timely and always knock to let me know they are in the yard performing service and always leave a report sheet identifying the service performed, the chemicals used and any problems they detected. I have been more that pleased with TruGreen"s lawn service.
Having worked with TruGreen at my home this year, and convincing my employer to give it a go at our place of business, we couldn't be happier. Although this has been a strange year "weather wise" our grass is green and beautiful and we have received numerous compliments.
Yes - very pleased with the service overall. What was promised has been delivered. Very good experience with TruGreen they do honest good Dependable work very very satisfied