Client Service Representative

$560 - $800 a week


As a TruGreen Employee, you'll enjoy: 
  • $560 to $800 Weekly (guaranteed hourly rate plus bonus)
  • Best training program in the industry – fully paid
  • Medical and Dental Benefits
  • Group RRSP with company matching
  • Top performers have the ability to advance their careers
  • Lots of hours availability!
  • Full time or Part time available

Position Overview
Receives calls to resolve basic and routine customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. Hourly rate plus eligible for Bonus & Incentives.

• Answers inbound customer service calls with a warm and courteous greeting.
• Resolves customer service concerns to determine root cause of the concern.
• Regularly seeks assistance to handle calls requiring extensive problem solving.
• Updates and maintains customer database with accurate customer information and timely data entry.
• Provides resolution and timely follow-up with the customers.Education and Experience Requirements
• High school diploma or up to one year related experience and/or training, or equivalent combination of education and experience.Knowledge, Skills, and Abilities
• Ability to project a professional and positive attitude with both internal and external customers.
• Ability to read, comprehend and carry out simple instructions, short correspondence, and memos furnished in written, oral, diagram, or schedule form
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent.

Human Rights are important to us. We comply with all applicable human rights laws in each Province in which we operate.
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