Temp to Hire Client Implementation Analyst

JOB SUMMARY: **This is a temporary/contracting position with the possibility of hire** Position is responsible for performing specific tasks in support of Electronic Data Interchange (EDI) processes. This includes the daily monitoring of EDI file processing, the troubleshooting of issues impacting successful receipt or delivery of client files, the setup and testing of new trading partners, and general customer support of issues called in to the Service Desk. JOB ROLES AND RESPONSIBILITIES:
1. Provide system support for EDI production systems.
2. Stage and re-stage files and claims to ensure timely processing of files and claims.
3. Interact with team to define failures and stuck files.
4. Prepare documentation using clear and direct language.
5. Observe day to day trending and escalate re-occurring issues.
6. Act as research resource for senior EST Developers and Analysts.
7. Maintain EST's daily monitoring duties, generating daily reports to clients and MultiPlan associates.
8. Collaborate, coordinate, and communicate across disciplines and departments.
9. Ensure compliance with HIPAA regulations and requirements.
10. Demonstrate commitment to the Company's core values.
11. Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.
12. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. JOB SCOPE: The EDI Support Analyst I uses defined documentation and established guidelines to plan and accomplish goals. The incumbent works under immediate supervision to review, analyze, and modify electronic data interchange systems in support of Multiplan's daily work load.

Job Requirements:
JOB REQUIREMENTS (Education, Experience, and Training):
* Minimum Bachelor's degree in a related discipline or the equivalent combination of work experience and technical training
* Minimum 1 year experience working with clients on data related issues
* Experience in EDI processing helpful, but not required.
* Required licensures, professional certifications, and/or Board certifications as applicable
* Knowledge of GIS / Gentran (Sterling) preferred, but not required.
* Basic knowledge of relational databases
* Ability to trend issues based on previous incidents
* Excellent communication and interpersonal skills
* Ability to generate SQL queries to review and report on claims and jobs.
* Ability to analyze batch jobs and determine their current status.
* Ability to produce comprehensive documentation.
* Ability to use software, hardware, and peripherals related to performance of job responsibilities, including MS Office and Oracle
* Ability to troubleshoot data and process problems effectively.
* Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone. As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.
Published 2 days ago
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