Sales Associate

MAPCO Express Customer Service Associate Opportunity

MAPCO is looking for the next generation of business leaders.  MAPCO Customer ServiceAssociates have the opportunity to learn the convenience retail industry, enhance their leadershipstyle, and grow quickly within the company.              

If you are interested in growing your professional career with MAPCO, we invite you to share inour success and enjoy this distinct career opportunity. 

Requirements
Are you the right fit?                
A successful Customer Service Associate at MAPCO will thrive in a fast-paced, “makethings happen" environment.       
In this role, you will use a passionate, high-energy, and enthusiastic approach to business,inspiring hard work and flawless execution.      

MAPCO Customer Service Associates are expected to focus on execution, using systems andprocesses for both yourself and your team to achieve results. As a company leader committed to:driving results, operational execution, business analysis and flawless customer service, you willbe poised for success.

Requirements

Position Responsibilities:

- Meet company customer service standards.
- Follow company cash control policies and procedures.
- Adhere to all laws and regulations regarding the sale of any government regulated products andservices.
- Detail cleaning of store interior and exterior according to company standards.
- Stock and rotate products including coolers and/or freezers.
- Complete training activities and pass minimum job performance standards.
- Follow company general rules of conduct and code of ethics.
- Other duties as assigned.

Core Competencies: 

Time Management

- Value time and use your time effectively and efficiently.
- Concentrate your efforts on the more important priorities and can attend to a broader range ofactivities.
- Get more done in less time than others.

Action Oriented
- Enjoy working hard and seize more opportunities than others.
- Not fearful of acting with a minimum of planning.

Customer Focus
- Act with customers in mind and be dedicated to meeting the expectations and requirements ofinternal and external customers.
- Get first-hand customer information and use it for improvements in products and services.

Determination
- Pursue everything with energy, drive, and a need to finish.
- Seldom give up before finishing, especially in the face of resistance or setbacks. 

Essential Functions
Standing/Walking 50%
Lifting up to 40 pounds 10%
Bending 10%
Sitting  10%
Squatting/Stooping 5%
Climbing 5%
Reaching 10% 

Travel Requirements: - 0 overnight stays per year
Handle Hazardous Materials- 5%         

Educational Qualifications and Experience:
- Customer service experience desired
- Ability to perform multiple tasks at one time
- Read, understand, and speak English at an eighth grade level
- Comprehend and perform basic math skills
- Understand, comprehend, and perform basic computer and point-of-sales skills

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